Shipping Information

Important message about shipping times

(Updated 5/2/20 for COVID-19)

 

At Zaphner, we want to be as transparent & honest as possible with you and anyone who orders with us.


So we’re writing this to ensure we’re both on the same page about shipping times. 


With everything going on, our US & EU fulfillment partners have been impacted and because of this, we’ve been forced to increase our shipping times.


It is expected that your order will be fulfilled within 15-20 days, and from that point on, you will receive an email with your tracking number and you will begin receiving shipping updates from there. 


Here are the estimated shipping times by country:

USA: 3-4 days

Canada: 6-10 days

UK & EU: 3-9 days 

AUS: 12-14 days

Rest of the world: 6-14 days


We understand that this may be frustrating (as even Amazon is reporting delays of up to 1 month), however we want to assure you that you will receive your order. It just may take a little longer than normal.


Thank you for understanding and for your patience. 


If you have any questions, please contact us by clicking here.


- Zaphner Support Team